Let’s look at your project.
Everything sent through this page is read by a working journeyman plumber, not routed through a call center. Describe the problem or the plan and you get a straight answer: what it likely is, what a permanent fix involves, and an exact price in writing before any work begins.
The consultation is free and obligates you to nothing. Panda Plumbing is veteran owned and licensed, bonded, and insured under CCB 227340 and PB2288, and every job since 2019 has started the same way: with a conversation.
However you reach out, detail is your friend. The age of the house, a photo of the problem, the fixture you have your eye on: all of it sharpens the first answer you get back.
Reach us directly
What happens after you hit send
A reply the same day
Your note goes to a plumber’s phone, not a ticket queue. We respond the same day and keep the back-and-forth short.
An optional video walkthrough
For most repairs, a free five-minute video call lets a journeyman diagnose the issue before dispatch. The truck shows up stocked with the exact parts, which is why our first visit is almost always the only visit.
An exact quote, then an exact arrival
You approve one guaranteed number in writing before tools come out. When we schedule, you get a 30-minute arrival slot instead of a four-hour window, and if we miss it, the service call fee is waived.
We cover the east side of the metro from our base in NE Portland, OR 97230: Portland east of the river, Gresham, Troutdale, Clackamas, and Happy Valley. Not sure your street makes the map? Check the service areas page or simply ask when you call.
When it cannot wait
Active flooding, a burst pipe, or a house with no water at all deserves a phone call, not a contact form. Call (503) 830-6400 and tell us what is happening. We take urgent calls case by case, move true crises to the front of the line, and discuss any fees with you before a truck is dispatched. No surprises, even on the worst plumbing day of your year.
Wondering about dispatch fees, warranty coverage, or how the No-Window Guarantee actually works? The FAQs page answers the questions we hear most, before you ever pick up the phone.
One more thing to expect: after the work wraps, someone from Panda checks back in to confirm everything is holding exactly as promised. The conversation that starts on this page does not end when the truck pulls away.
Send the project details
About a minute of typing, zero obligation, and a licensed plumber on the reading end.